PRIVACY POLICY – FLIPSTONE

DECLARATION AND CONSENT PRIOR TO PRIVACY POLICY

By accepting this Privacy Policy, you authorize Flipstone to process your personal data contained in the forms. These forms are made available through our websites (newsletter form, contact, or account), of which you confirm to be the owner, as well as data relating to your commercial and contractual relationship, and its management, under the terms described herein.

You also declare: – that you are aware and informed that the processing of your personal data encompasses all operations performed on the data transmitted by you.

Such processing may be carried out by automated or non-automated means, for purposes such as: improving the operation and functionality of Flipstone’s website, including aggregation and statistical processing of data (without personal identification of third parties), personalization of services provided, transaction processing, contact by email, messages, or telephone to send information and updates about services or products, and interaction through digital platforms or social networks.

You also declare: – that you accept and consent that your data may be transmitted to entities subcontracted by Flipstone for the purposes of service analysis, contests, promotions, or market studies. You are informed that your data will not be sold, exchanged, or transferred to unauthorized third parties, nor processed for other purposes.

– that your data will be retained as long as you wish to benefit from the communications and advantages associated with Flipstone’s database;

– that you consent to the free use and reproduction by Flipstone of publicly available content published by you on social networks when they expressly and specifically refer to its services;

– that you are aware of your legal rights of access, rectification, limitation, opposition, or deletion of personal data, upon request to the email: contacto@flipstone.pt, and of your right to file a complaint with the competent authority.

DATA COLLECTION AND USE

Flipstone only collects personal data provided voluntarily. This happens when you fill out a form, contact us directly, or participate in any promoted activity.

The data collected may include: name, email, phone, date of birth, among others. You can visit our website anonymously, but this may limit some functionalities.

Data collection allows us to:

Personalize your experience with our services;

Improve our digital channels;

Improve customer service;

Process transactions;

Send information about services and news;

Conduct research, promotions, or other specific features.

Your data will not be shared with unauthorized third parties. Only trusted entities, under confidentiality agreement, may have access to data for legitimate operational purposes.

INFORMATION SECURITY

We employ recognized security practices to protect data. However, no digital system is completely invulnerable, so we cannot guarantee absolute security against unauthorized access or technical failures.

USE OF COOKIES

We may use cookies to record sessions and browsing preferences. These files help improve your online experience. They do not collect identifiable personal data.

BEST PRACTICES FOR USE

We recommend that you do not send sensitive data by email. We do not intentionally collect data from minors. As a legal guardian, do not allow minors to submit data without explicit consent.

SHARING WITH THIRD PARTIES

We do not sell or share your data with third parties, except technical partners directly involved in platform management, and always with confidentiality clauses.

EXTERNAL LINKS

Our website may contain links to third-party websites. These have their own policies and are not controlled by Flipstone. We advise careful reading of their policies before providing any personal data.

CONSENT AND RIGHTS

By using Flipstone’s website and platforms, you agree to this Privacy Policy.

Your data will be retained for up to 10 years, unless early removal is requested.

You may, at any time:

Access or correct your data;

Request limitation or deletion of processing;

File a complaint with the National Data Protection Commission (CNPD) – www.cnpd.pt.

CHANGES TO THE PRIVACY POLICY

This policy may be updated at any time. Changes will be published on our website and communicated through the indicated channels. Continued use after updates will be interpreted as acceptance thereof.